Our Commitment to Privacy:
Your privacy is very important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have any questions or concerns about this policy, you may contact us at any time for further details.
We will never sell, share, or otherwise give out your information to others in any ways different from those disclosed in this policy. By visiting Alfakher.net, you are accepting the practices as described below.
The Information We Collect:
This notice applies to all information collected or submitted on the Alfakher.net website. On some pages, you can order products, make requests, and opt in to receive emails. You may decide not to provide certain information, but that may prevent you from using key features of our online shopping experience.
To process an order, we require you to provide billing information (credit card), shipping and any other necessary contact information (email address/phone number). This information is secure and will never be made publicly available to other parties, and will only be used by our staff to process orders. Your credit card information will only be shared with our bank for payment authorization, and we do not save this information in our database.
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties.
We use and store email addresses to answer any emails we receive from you, or to contact you (by email or by phone) if any order-related issues arise. Your email address is also used to provide you with order and shipping confirmations so you can more clearly track the progress of your order as it makes its way through our system.
Contact information is not used for any other purpose and is not shared with outside parties. You can opt to register on our website if you would like to receive frequent email updates on our new products, services, and promotions. Information you submit on our website will not be used for this purpose unless you "opt in" on our website. You may also un-subscribe to this email at any time.
Cookies:
Alfakher.net uses cookies to collect information about you. Cookies are small pieces of information that are saved locally on your hard drive as a small text file that are used by us and third party web services (see Google Analytics Tracking below)
Cookies are solely used to identify visitors who have previously registered or visited our website. We do not use cookies to store or view any of your personal information. You must have cookies enabled on your browser to place an order on the Alfakher.net website. If you do not wish to enable cookies on your browser, you may still place your order over our Live Chat or by telephone.
Google Analytics Tracking
We utilize Google Analytics and other similar services to track website user activity at both the aggregate and individual levels. Google is able to track your web activity and online behavior on our website by user ID tracking, a feature we have enabled within Google Analytics. Your user ID and personal information is always anonymous to us within the Google Analytics program. Google uses the information they gather to create personalized advertisements for you based on your online behavior.
Google is very transparent about their privacy practices. To learn more about how Google uses your information, click here.
Google does provide an opt-out option if you do not wish to have your information used by Google Analytics. To do so, you will need to install the Google Analytics opt-out browser add-on, which can be found here.
Third Party Services
We use third parties to perform services such as payment processing and credit card authorization, fraud protection, age verification, A/B testing, evaluation of visitor activity, and data analysis. We provide your personal information to these third parties with the sole intent of using the services they perform.
Live Chat Feature:
In our commitment to provide the most outstanding customer service possible, we have a live chat feature where you can chat in real-time with a Alfakher.net Customer Service Representative. This service is provided by LiveChat, a multi-channel communication platform that manages online interactions.
When you engage in a chat with one of our representatives, LiveChat automatically recognizes your domain name and "Internet Protocol" (IP address). The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. LiveChat also collects information about the type of Internet browser you are using, operating system, the search engine (if any) you used to access our site along with any keywords used, as well as the number of alfakher.net's web pages you have accessed.
This information is solely used for internal purposes and is in no way shared with any outside parties. We use this information to help our team develop better and more easily accessible web pages and to troubleshoot any site-related issues. LiveChat does not record your email address unless otherwise provided by you at the beginning of a chat.
Our Commitment to Data Security/Credit Card Information:
Alfakher.net is obligated to protect your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and operational procedures to safeguard and secure the information we are given online. We use an SSL (secure socket layer) encryption certificate provided by VeriSign, the leading SSL Certificate authority enabling secure e-commerce and communications. Credit card transactions are processed through our secure internal credit card processor.
In an effort to combat credit card fraud and to prevent the purchase of our products by minors, Alfakher.net reserves the right to request additional verification before an order is processed and shipped (see Credit Card Review below) for requirement details.
Links to Other Websites:
alfakher.net contains hyperlinks to third party websites. Alfakher.net is not responsible for the privacy practices or the content of said third party websites or advertisers. Alfakher.net does not share any of your personal information to third parties to which we link. Please check with those websites to determine their privacy policy.
Disclosure of Information to 3rd Parties:
Alfakher.net may disclose any personal information when required by law or in a good-faith belief that such action is necessary to:
1. Cooperate with the investigations of purported unlawful activities (including but not limited to: credit card fraud, purchases of our products by minors, and use of our products with controlled substances) and conform to the edicts of state and federal law or comply with legal process served on Alfakher.ne.
2. Protect and defend the rights or property of Alfakher.net and related properties, or visitors to the Alfakher.net sites and related properties.
3. Identify persons who may be violating the law, the rights of third parties, or otherwise misusing the Alfakher.net network or its related properties.